Frequently Asked Questions

FAQ’s

Please see some answers to our commonly asked questions.

Manage your membership
Please see our resources and tips to manage your membership via our Active World app.


Contact Us
We are always interested in your feedback to help improve the services at Lawnton Aquatic Centre, please talk to one of our friendly staff members or submit an enquiry via the Contact Us page.

Our pool temperatures are monitored daily, however may fluctuate slightly due to weather. The pools are heated year-round.

50m Outdoor Pool – 27.5°C
25m Indoor Pool – 33°C
Toddler Splash Pool – 27.5°C

No, only one person per visit pass.

Yes, we do! We have a QR code at the reception for you to sign in with your smart phone.

Fitness Passport can not be used for Aquatic group fitness classes, they are for lap/recreational swimming only

We accept the following concession cards on the criteria that they have a valid expiry date and that the card is shown upon your first visit for new concession memberships or each casual visit to the centre:

  • Health Care card
  • Pensioner & Senior card
  • Department of Veteran’s Affairs Cards

Yes, members can place their membership on hold for up to 6 weeks per year for a fee of $5 per week. Lap swimming, squad and aqua can be suspended free of charge. This can be self-managed via our Active World app, please see more information and directions on our Manage Your Membership page.

As part of your membership agreement, we require 30 days written notice for any cancellations. You must fill in a cancellation request form at our centre. The cancellation forms are available on request at reception.

There are no cancellation fees. If your cancellation is due to a medical emergency or of a similar nature, please contact the centre with the details to discuss your options.

Our 50m pool is 1.3m at the shallow end and 2.0m at the deep end.
The 25m pool is 1.0m at the shallow end and 1.3m at the deep end

Unfortunately not, but we are affiliated with Genesis 24 hour Gym Lawnton. Join their H20 Membership and get unlimited access to both the gym facilities and general entry to the pool.

Become a member

We have a range of memberships to suit all fitness goals and budgets.
Join our community today.